This article provides an overview of Carriyo's returns module.
The Returns feature in Carriyo delivers an end-to-end solution to manage returns for retail and eCommerce businesses. The feature includes:
- A branded and customizable returns portal to initiate return requests that can be used by end consumers and customer service agents
- A returns management interface that allows businesses to effectively manage returns at scale
- A returns history report
- Returns audit trail with full traceability of changes by individual user account
Example of a branded and customizable returns portal
Example of the returns management interface
Example of returns history report
Example of returns audit trail
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