This article guides you through the installation and setup of the Carriyo Shopify App.

The Carriyo Shopify App is a modern, feature-rich alternative to our legacy Shopify connector. It was built with ease of use in mind and is designed to offer a more intuitive user interface along with advanced capabilities.

One of the key advantages of the app is that it automatically sets up locations and webhooks during installation, eliminating the need for manual configuration. The entire setup process has been streamlined to be significantly more user-friendly.

By switching to the Carriyo Shopify App, you’ll benefit from a UI that feels familiar while gaining access to additional functionality. You’ll be able to perform most Shopify tasks directly within Carriyo, including fulfilling orders.

The app also allows you to split and fulfill orders directly from Carriyo, enabling a faster and more seamless workflow. If you prefer, you can skip this step and fulfill orders directly from your Shopify dashboard - no issues will arise with order processing.

You can read more about the Carriyo Shopify App here.

Setting up

1. Navigate to Settings in your Shopify store. Click on Apps and Sales channels menu and navigate to the Shopify App Store by clicking on the button above.

2. Search for 'Carriyo' and click on the app with the Carriyo logo and click 'install'.

4. Once you click on 'install', you will be redirected to a page in Shopify where you will be asked to give permissions. Here, just click on 'install'.

5. When you are done with the installation, you will be automatically redirected to the Carriyo login page, where you will need to click on the Sign In option if you already have a Carriyo account. This will ensure that the app is installed in your existing account. Else, you can sign up for a new account.

6. Once you are logged in, you will be prompted to select the merchant - choose the merchant of your liking and click on 'Next'. If this is a new account, you will need to configure the merchant at this point.

7. In the following screen, you can choose to ignore both the options or enable the first option if you want (this can also be done later). Click Next.

8. This concludes the installation process.

Once everything is completed, you should be able to see the orders in the Orders page and all open orders within 30 days will appear in this screen.

In the order detail page, you should be able to the see all relevant information related to the order.

You can also change the location before fulfilling the order.

Once you click on 'Fulfill', you will see an option to create the shipment. You can also split the order before fulfilling, if you want the items to be processed separately.

Here, leave the carrier account field empty if you want the shipment to be assigned to a carrier based on automation rules.

Enable the toggle if you want the shipment to be booked directly, and not be created as a draft shipment. You can click on 'Create Shipment' once you are done defining the parcels and items.

You will be able to navigate to the shipment detail page once the shipment has been created.

All shipments fulfilled in Shopify will appear in the Shipping > Shipments page.

Installing the Carriyo Shopify App

Setting up

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Setting up

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