User Roles and Permissions

Users can be assigned to a single Merchant or multiple Merchants under an account ensuring data access control for multi-merchant organizations.

Users can have the following roles:

• Viewer - can only view information but cannot create or update information.
• Operator - can manage shipments but can only view carrier accounts and routing rules.
• Account Manager -can change Account Level Rules, SLA and Notifications for all merchants
• Manager - can change  level rules, SLA and Notifications at brand level
  Admin - can manage shipments, carrier accounts, service levels, routing rules, users, webhooks, locations, communications and custom attributes.

To manage the roles and permissions of a user you must be an Admin. To change the roles and permissions of a user account simply go to Settings on the navigation menu and select Users. Then select any user to make changes to its assigned role and assigned Merchants, or select CREATE at the top of the screen to create a new user.