Time Zones in Carriyo

All times are stored in Carriyo's database in Coordinated Universal Time (UTC). Hence, if you are pulling this data by API, you will need to convert it to your local time, if needed.

On the front-end, Carriyo has implemented new changes to localize the time based on shipment origin and destination. The article explains how Carriyo represents the different timestamps across the app.

Shipment Timeline

The shipment timeline is represented as follows:

• Statuses pre-shipment and shipped are represented in the pickup location/ origin's time zone. 

• Statuses post-shipment are represented in the drop off location/ destination's time zone.

For example, this a cross-border shipment from Dubai to Riyadh. 

Shipment Details

Shipment Information 

The shipment information will show in the browser's time zone.

Pickup details

The shipment information will show in the pickup location/ origin's time zone. 

Drop off details

The shipment information will show in the drop off location/ destination's time zone.

Change Logs

Change logs are represented in the browser's time zone. For example, a user in Dubai is reviewing a  Riyadh shipment. The change logs will display all times in Dubai timezone.

System Logs

System logs are represented in the browser's time zone. For example, a user in Dubai is reviewing a  Riyadh shipment. The system logs will display all times in Dubai timezone. 

Tracking app

N.B: These changes only apply to Carriyo's standard tracking app. 

For the tracking app, different sections are represented as follows:

The expected delivery date is represented in the drop-off location time zone. 

The shipment history statuses are represented as follows:

• Statuses pre-shipment and shipped are represented in the pickup location/ origin's time zone. 

• Statuses post-shipment are represented in the drop off location/ destination's time zone.

For example, this a cross-border shipment from Dubai to Riyadh.