Notifications are used to trigger automated notifications to end consumers for different events.
In order to access the notification settings, click on Settings > Notifications.
The notifications settings allow defining the following parameters:
Parameters | Description |
Test mode | When active, Test Mode blocks all outgoing customer notifications except those that are targeted for the test phone numbers and test email addresses. |
Test mode phone numbers and email addresses | List of phone numbers and email addresses to which notifications will be sent when Test Mode is active. |
Sender ID |
The sender ID is the SMS sender ID or email address that will be used to send the notifications for each country. Please note that for SMS sender ID the chosen ID must be registered with the chosen SMS provider. Please also note that for email sender ID the chose email address should be registered with the chosen email gateway provider. |
Sender countries | List of shipment destination countries for which customer notifications should be sent to. |
Default template language | The default language to be used when the shipment language is unidentified. |
WhatsApp for business settings | Specific settings to access an existing WhatsApp for business account. |
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