How to receive returned goods

This article is about how to receive returned goods to complete the return request.

N.B: This is only applicable for returns that require QA upon receipt.

Step 1

Once goods have been received, click on Returns to inspect and receive the goods.

Step 2

Click on the appropriate return request.

Step 3

Click on Receive to confirm that the goods have been received. 

Step 4

Confirm the Received Quantity and click on Confirm to proceed. 

Step 5

The Received Quantity is updated on the returns request. 

Step 6

To complete the returns request, click on Complete.

The returns request is completed now.